Joe & Dough Pte Ltd (Reg. No. 200901094E) respects the confidentiality of Personal Data and privacy of individuals and is committed to complying with the Personal Data Protection Act (PDPA). The PDPA is designed to protect the confidentiality of data and the privacy of individuals by regulating the way in which Personal Data is managed. Please read this Policy so that you know and understand the purposes for which we collect, use and disclose your Personal Data.


1.Your Personal Data

1.1 “Personal Data” refers to any data or information about you from which you can be identified either (a) from that data; or (b) from that data and other information to which we have or are likely to have access. Examples of such Personal Data which you may provide us include (depending on the nature of your interaction with us):

(i) your name, NRIC number, or other identification number, telephone number(s), mailing address, email address and any other information relating to you which you have provided us in any form you may have submitted to us, or in other forms of interaction with you;

(ii) information about your use of our websites and services, including cookies, IP addresses, subscription account details and membership details;


2.Collection of Personal Data

2.1 Generally, Joe & Dough collects your Personal Data in the following ways:

(i) when you submit forms relating to any of our products or services;

(ii) when you register for or use any of our services on websites owned or operated by us or when you register as a member of websites owned and/or operated by us;

(iii) when you use or purchase our services or products;

(iv) when you establish any online accounts with us;

(v) when you request that we contact you;

(vi) when you respond to our request for additional Personal Data;

(vii) when you ask to be included in an email or other mailing list;

(viii) when you respond to our promotions and other initiatives;

(ix) when you respond to our market surveys;

(x) when you submit a job application or a scholarship application;

(xi) when we receive references from business partners and third parties, for example, where you have been referred by them;

(xii) when you browse our website. Please refer to the Cookie Policy for more information.

2.2 If you provide Personal Data of a third party (e.g. information of your dependent, spouse, children and/or parents) to us, you represent and warrant that the consent of that third party has been obtained for the collection, use and disclosure of the Personal Data for the purposes set out above.


3.How do we use this Personal Data and to whom may we disclose it?

3.1 Our business is to understand and meet your needs and provide you with the products and services that you require. To do this effectively, we need to collect a range of Personal Data about you.

3.2 In general, Joe & Dough collects, uses and discloses your Personal Data for the following purposes:

(a) to provide you with the products or services that have been requested;

(b) to help us manage the delivery of and enhance our products and services, including by analysing customer needs and identifying potential customer needs;

(c) to communicate with you and respond to your queries, requests and complaints;

(d) to provide ongoing information about our products and services which may be of interest to you;

(e) to handle disputes and conduct and facilitate investigations and proceedings;

(f) to protect and enforce our contractual and legal rights and obligations;

(g)to comply with any applicable rules, laws and regulations, codes of practice or guidelines or to assist in law enforcement and investigations by relevant authorities.